{"id":7210,"date":"2021-08-12T16:37:13","date_gmt":"2021-08-12T15:37:13","guid":{"rendered":"https:\/\/www.wildfusions.com\/?p=7210"},"modified":"2025-08-04T14:28:45","modified_gmt":"2025-08-04T13:28:45","slug":"mobile-marketing-analytics-and-why-it-matters","status":"publish","type":"post","link":"https:\/\/africancampaigns.com\/newwildf\/2021\/08\/12\/mobile-marketing-analytics-and-why-it-matters\/","title":{"rendered":"Mobile Marketing Analytics And Why It Matters"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7210\" class=\"elementor elementor-7210\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-80bf8eb elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"80bf8eb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4071a29 ae-bg-gallery-type-default\" data-id=\"4071a29\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-55d873d elementor-widget elementor-widget-text-editor\" data-id=\"55d873d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">When the mobile phone first hit the Nigerian market back in 2001, they were a symbol of status, prestige and influence. Only the rich could afford them. The famous Nokia 3310 retailed for tens of thousands of Naira, and a SIM (Subscriber Identity Module) card would have set you back thousands more.<\/span><\/p><p><span style=\"font-weight: 400;\">Fast forward to 2021, and literally <\/span><a href=\"https:\/\/datareportal.com\/reports\/digital-2021-nigeria\"><span style=\"font-weight: 400;\">millions of Nigerians own<\/span><\/a><span style=\"font-weight: 400;\">, not just mobile phones, but smartphones and odds are you\u2019re reading this from your phone as well. You, alongside millions of Nigerian adults, use a smartphone for just about everything &#8211; browsing the web, streaming movies, reading a book, or finding that perfect playlist for your two-hour commute to work.<\/span><\/p><figure id=\"attachment_7218\" aria-describedby=\"caption-attachment-7218\" style=\"width: 512px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.wildfusions.com\/wp-content\/uploads\/2021\/08\/blog-image-w1.png\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-7218 size-full\" src=\"https:\/\/www.wildfusions.com\/wp-content\/uploads\/2021\/08\/blog-image-w1.png\" alt=\"\" width=\"512\" height=\"288\" \/><\/a><figcaption id=\"caption-attachment-7218\" class=\"wp-caption-text\">Data on mobile, internet and social media usage in Nigeria &#8211; We Are Social<\/figcaption><\/figure><p><span style=\"font-weight: 400;\">That\u2019s not all; there are over <\/span><a href=\"https:\/\/datareportal.com\/reports\/digital-2021-nigeria\"><span style=\"font-weight: 400;\">187.9 million mobile subscribers<\/span><\/a><span style=\"font-weight: 400;\"> in Nigeria. 93% of all internet users in the country browse the web via their mobile phone.<\/span><b><i> If mobile is the future, then the future is now.<\/i><\/b><\/p><p><span style=\"font-weight: 400;\">This is why mobile marketing (along with mobile marketing analytics) is a crucial strategy for brands, whether you\u2019re a top 100 company on the Nigerian Stock Exchange or a local startup that wants to thrive.\u00a0<\/span><\/p><h2><b>What is mobile analytics?\u00a0<\/b><\/h2><p><span style=\"font-weight: 400;\">Mobile analytics is any method that involves the measurement and evaluation of web and app data on mobile devices. This helps paint a clear picture of how people are interacting with a mobile site or app, giving you valuable and actionable consumer insights.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">As more people are now mobile, it makes sense that marketers run targeted campaigns at mobile devices. In a country where more people have access to phones than tablets and desktop computers, crafting a mobile-first approach is the way to go. Plus, what\u2019s the good of marketing without measurement and analytics?\u00a0<\/span><\/p><h2><b>Why is mobile analytics so important?\u00a0<\/b><\/h2><p><span style=\"font-weight: 400;\">With mobile analytics, marketers can easily decipher user habits on their devices. Data such as how people use your app, the mobile sites they frequent, where they are located, and so much more.<\/span><\/p><p><span style=\"font-weight: 400;\">Whether you\u2019re a fashion business looking to spread the word on your latest designs, or a bank that wants new savings accounts sign ups, mobile analytics data is crucial in finding and engaging with your customers.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Say you\u2019re a fashion designer who makes wedding dresses and you just finished setting up your website (which of course is mobile friendly) you\u2019ll want to know how your audience is interacting with the site.<\/span><\/p><p><span style=\"font-weight: 400;\">Measuring metrics such as click-through-rate, page views, location, top pages and others will help you understand how successful your marketing campaign is and whether or not you need to make adjustments. Analytics give you such insightful understanding of your audience\u2019s behaviour that the data can even help make changes to your products themselves.<\/span><\/p><h2><b>Should mobile analytics be measured separately from web analytics?\u00a0<\/b><\/h2><p><span style=\"font-weight: 400;\">The short answer is no. And this is reflected in how seamlessly tools like Google Analytics merge web and mobile data to paint a unified portrait of the user. You need to look out for cross-device tracking &#8211; analysing data of users who interact with your site via multiple devices at different times.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">However, significant differences still exist between data on both platforms. On mobile, for example, people are always on the move; whether they\u2019re on a bus, jogging or just walking around an apartment complex. This makes getting location data possible, unlike desktop computers.\u00a0<\/span><\/p><figure id=\"attachment_7217\" aria-describedby=\"caption-attachment-7217\" style=\"width: 512px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.wildfusions.com\/wp-content\/uploads\/2021\/08\/blog-image-w2.jpg\"><img decoding=\"async\" class=\"wp-image-7217 size-full\" src=\"https:\/\/www.wildfusions.com\/wp-content\/uploads\/2021\/08\/blog-image-w2.jpg\" alt=\"\" width=\"512\" height=\"314\" \/><\/a><figcaption id=\"caption-attachment-7217\" class=\"wp-caption-text\">Analytics data showing the different devices from which a mobile site is accessed &#8211; Google Analytics<\/figcaption><\/figure><p><span style=\"font-weight: 400;\">Also, there is a glaring disparity in screen sizes between mobile and desktop devices. Most modern smartphones have a screen size of 5 to 7 inches and no more. Screen sizes on desktop computers are much larger.<\/span><\/p><p><span style=\"font-weight: 400;\">This single factor plays a massive role in how content is structured on mobile devices (and how users interact with them). Google Analytics, and most other platforms, recognise this and present metrics in a unified manner to aid understanding of consumer behaviour, whether they are on mobile, desktop or tablet devices.\u00a0<\/span><\/p><h2><b>How mobile analytics work<\/b><\/h2><p><span style=\"font-weight: 400;\">Analytics on mobile web apps work by using a tracking code (usually a snippet of JavaScript).<\/span><\/p><p><span style=\"font-weight: 400;\">When a user visits a site with a tracking code, the code is triggered and goes on to collect information about the user and their device. Standard metrics include screen resolution, operating system, browser, and so much more; all this information is processed by the data collection service (such as Google Analytics servers if you use that platform) and interpreted in a dashboard.<\/span><\/p><figure id=\"attachment_7216\" aria-describedby=\"caption-attachment-7216\" style=\"width: 512px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.wildfusions.com\/wp-content\/uploads\/2021\/08\/blog-image-w3.png\"><img decoding=\"async\" class=\"wp-image-7216 size-full\" src=\"https:\/\/www.wildfusions.com\/wp-content\/uploads\/2021\/08\/blog-image-w3.png\" alt=\"\" width=\"512\" height=\"323\" \/><\/a><figcaption id=\"caption-attachment-7216\" class=\"wp-caption-text\">How analytics (Google Analytics in this case) work &#8211; Orbit Media Studios<\/figcaption><\/figure><p><span style=\"font-weight: 400;\">Data collection for mobile apps is a little bit more complicated. For one, apps are more deeply integrated into the hardware of a device than webpages. A lot of apps even interact with other apps. For example, searching for \u201cStranger Things\u201d on Google will show you a link to Netflix (if you have the app installed on your device) that you can click and start watching the show.\u00a0<\/span><\/p><figure id=\"attachment_7215\" aria-describedby=\"caption-attachment-7215\" style=\"width: 246px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.wildfusions.com\/wp-content\/uploads\/2021\/08\/blog-image-w4.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-7215\" src=\"https:\/\/www.wildfusions.com\/wp-content\/uploads\/2021\/08\/blog-image-w4.jpg\" alt=\"\" width=\"246\" height=\"512\" \/><\/a><figcaption id=\"caption-attachment-7215\" class=\"wp-caption-text\">A Google mobile search for the keyword \u201cStranger Things\u201d showing a link to Netflix on a phone that has the app installed &#8211; Google Search<\/figcaption><\/figure><p><span style=\"font-weight: 400;\">Mobile app analytics factors in triggers like these and others (such as launch frequency, time spent per session, daily active users and crash reports). Additionally, mobile apps are largely restricted to the devices and operating systems they were built for. A native Android app, for example, would need to be rebuilt in order to function on an iPhone.\u00a0<\/span><\/p><h2><b>7 Mobile analytics metrics you should be paying more attention to in 2021<\/b><\/h2><p><span style=\"font-weight: 400;\">While having a firm understanding of all the data surrounding your mobile site or app will help your business optimise and grow, there are some metrics that are perhaps more critical in helping you understand consumer behaviour.\u00a0<\/span><\/p><ul><li aria-level=\"1\"><h3><b>Compatibility\u00a0<\/b><\/h3><\/li><\/ul><p><span style=\"font-weight: 400;\">In Nigeria alone, over 82% of users who access the internet do so on mobile devices. That\u2019s a lot of people, using phones from different manufacturers, different operating systems and even <\/span><a href=\"https:\/\/gs.statcounter.com\/browser-market-share\/mobile\/nigeria\"><span style=\"font-weight: 400;\">different browsers<\/span><\/a><span style=\"font-weight: 400;\">. It, therefore, makes sense to prioritise a mobile-friendly website.<\/span><\/p><p><span style=\"font-weight: 400;\">A webpage that displays as intended on one device or browser may come out distorted on others. From the chart below, mobile web traffic in Nigeria is still divided across different browsers. You have to make sure your website appears perfect on all of them if you don\u2019t want to lose a share of your users or customers.<\/span><\/p><figure id=\"attachment_7214\" aria-describedby=\"caption-attachment-7214\" style=\"width: 512px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.wildfusions.com\/wp-content\/uploads\/2021\/08\/blog-image-w5.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-7214\" src=\"https:\/\/www.wildfusions.com\/wp-content\/uploads\/2021\/08\/blog-image-w5.png\" alt=\"\" width=\"512\" height=\"288\" \/><\/a><figcaption id=\"caption-attachment-7214\" class=\"wp-caption-text\">Mobile browser market share in Nigeria (May 2020 &#8211; May 2021) &#8211; StatCounter<\/figcaption><\/figure><p><span style=\"font-weight: 400;\">Device and operating system (OS) compatibility is also a major factor to consider when studying mobile analytics. With Android and iOS being the two largest mobile operating systems in Nigeria, it makes sense to have two versions of your app to account for both sets of users. Platforms like Google Analytics will also show you what OS your site users are originating from, and you can do a lot with this information. For one, it can help you diagnose if users in a particular operating system are having challenges using your app.\u00a0<\/span><\/p><ul><li aria-level=\"1\"><h3><b>Site visits and app installs\u00a0<\/b><\/h3><\/li><\/ul><p><span style=\"font-weight: 400;\">After ironing out any compatibility challenges facing your mobile site or app, the next metrics to pay attention to is the number of people who visit your site or download your app. Visits and installs usually help you gauge the popularity of your website or app.\u00a0<\/span><\/p><figure id=\"attachment_7213\" aria-describedby=\"caption-attachment-7213\" style=\"width: 512px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.wildfusions.com\/wp-content\/uploads\/2021\/08\/blog-image-w6.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-7213\" src=\"https:\/\/www.wildfusions.com\/wp-content\/uploads\/2021\/08\/blog-image-w6.jpg\" alt=\"\" width=\"512\" height=\"177\" \/><\/a><figcaption id=\"caption-attachment-7213\" class=\"wp-caption-text\">An analytics dashboard data showing visits to a website over a particular period &#8211; Google Analytics<\/figcaption><\/figure><p><span style=\"font-weight: 400;\">Most analytics tools also show you where the visits to your mobile site or installs of your app came from, and this is crucial in helping figure out a lot about your target audience. For example, if you know that a lot of people are discovering your brand via organic search engine results, then you may want to double down on your Search Engine Optimisation (SEO) strategy, or even start a pay-per-click (PPC)) campaign, to capitalise on that native interest.\u00a0<\/span><\/p><ul><li aria-level=\"1\"><h3><b>Paths and user behaviour\u00a0<\/b><\/h3><\/li><\/ul><p><span style=\"font-weight: 400;\">How people interact with your site (when they click on a link) or your mobile app (when they install and launch it) will give you some of the most insightful information about your target audience. The most popular pages, for example, will provide you with a good indication of your top content that you may want to create more of.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Analysing user paths is also essential for diagnosing any issues that may be present in your mobile site or app. One way to figure this out is checking which exit points &#8211; pages where users leave your website or app. In Google Analytics, you can find this in <\/span><i><span style=\"font-weight: 400;\">Behavior &gt; Exit Pages<\/span><\/i><span style=\"font-weight: 400;\">. This data is crucial for discovering user experience issues such as broken links, distorted content, app crashes, and many more.\u00a0<\/span><\/p><figure id=\"attachment_7212\" aria-describedby=\"caption-attachment-7212\" style=\"width: 512px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.wildfusions.com\/wp-content\/uploads\/2021\/08\/blog-image-w7.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-7212\" src=\"https:\/\/www.wildfusions.com\/wp-content\/uploads\/2021\/08\/blog-image-w7.png\" alt=\"\" width=\"512\" height=\"202\" \/><\/a><figcaption id=\"caption-attachment-7212\" class=\"wp-caption-text\">An analytics dashboard data showing exit pages or points at which users left a website &#8211; Google Analytics\/Megalytic<\/figcaption><\/figure><ul><li aria-level=\"1\"><h3><b>User retention<\/b><\/h3><\/li><\/ul><p><span style=\"font-weight: 400;\">Throughout the lifecycle of your website or app, there will be users who only visit once or download the app and never launch\/use it. This is why measuring retention metrics such as new\/returning users (for a mobile site) and daily active users (for an app) will get much more important insights than site visits, and app installs as time progresses.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Furthermore, while acquiring new users every month is great, you also want to make sure that your returning user base is growing. This is even more important if you have a news site, a blog, forum, etc. &#8211; these are industries where you want people to visit your website or use your app daily.\u00a0<\/span><\/p><ul><li aria-level=\"1\"><h3><b>App permissions\u00a0\u00a0<\/b><\/h3><\/li><\/ul><p><span style=\"font-weight: 400;\">The launch of Android 6.0 Marshmallow in 2015 changed the way mobile developers built apps and how users interacted with them. The update integrated app permissions into the OS, allowing users to dictate what segments and data of their device apps can or cannot access. iOS devices have a similar feature.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">In this age of privacy, app permissions are a crucial factor in gauging the trustworthiness of your app among users. If people are comfortable with your brand and app, they are more likely to grant permissions such as push notifications, location access and others that are relevant to your app.\u00a0<\/span><\/p><ul><li aria-level=\"1\"><h3><b>Crash reports\u00a0<\/b><\/h3><\/li><\/ul><p><span style=\"font-weight: 400;\">The diversity of operating systems, devices and even app versions make crash analytics an essential metrics to watch out for. Integrated tools like Google\u2019s Firebase or Apple\u2019s Xcode will give you detailed insights into what user actions (or lack thereof) caused a crash of your app, helping you figure out bugs and other technical anomalies harming the user experience.<\/span><\/p><ul><li aria-level=\"1\"><h3><b>Custom events\u00a0<\/b><\/h3><\/li><\/ul><p><span style=\"font-weight: 400;\">As websites and apps vary, so do users and how they interact with these products. The good thing is that you can set up <\/span><a href=\"https:\/\/support.google.com\/analytics\/answer\/10085872?hl=en#zippy=%2Cin-this-article\"><span style=\"font-weight: 400;\">custom event tracking<\/span><\/a><span style=\"font-weight: 400;\"> to help you measure metrics that may not be captured organically by the analytics platform you are using.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">If you run a subscription based service with both paid and free users, for example, you may want to distinguish between how the two sets of users interact with your app. Data like this can help you immensely in your marketing efforts aimed at growing revenue.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">One challenge you\u2019ll need to overcome is the technical know-how required to implement these custom metrics tracking, especially on mobile apps. In the end, whichever custom data you choose to track will depend on your brand and industry; a stock trading app, for example, would want to track the volume of trades and how much users are spending.\u00a0<\/span><\/p><h2><b>What the future holds for mobile analytics\u00a0<\/b><\/h2><p><span style=\"font-weight: 400;\">The economy of Nigeria is such that it allows for mobile devices to dominate over desktop and tablet computers, as smartphones are a lot more affordable.<\/span><\/p><p><span style=\"font-weight: 400;\">This is not a trend that is going to change anytime soon. As such, a mobile-first marketing strategy is not only a must; mobile analytics needs to be given a front-row seat.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Looking ahead, personalisation based on analytics data will draw even more focus among marketers. As competition grows, consumers demand even better products\/services that are ideal for them.<\/span><\/p><p><span style=\"font-weight: 400;\">Personalisation ensures that people get the ideal user experience right from the moment they launch your app or visit your site. Mobile analytics is crucial to getting here, and in the near future, we will be more informed about user behaviour like never before. The continued integration of big data systems, regression analysis and machine learning will unravel a new world for mobile analytics and help make predictions to enhance user experience, increase conversion &amp; retention, and grow businesses. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46f1df3 elementor-widget elementor-widget-image\" data-id=\"46f1df3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.wildfusions.com\/wp-content\/uploads\/2019\/10\/awards.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b19f98 elementor-widget elementor-widget-text-editor\" data-id=\"1b19f98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For those who might not know, Clutch is a B2B ratings and reviews platform that uses a unique ratings methodology to compare businesses. We\u2019re also featured on <a href=\"https:\/\/themanifest.com\/seo\/agencies\/nonprofit\">The Manifest&#8217;s shortlists<\/a>, Clutch\u2019s sister site geared at business data. <a href=\"https:\/\/visualobjects.com\/seo\/top-seo-companies\">Visual Objects<\/a>, Clutch\u2019s other sister site is another resource for finding top B2B companies, just like us!<\/p><p>Once again, thank you for this immense honor! <a href=\"https:\/\/www.wildfusions.com\/contact-us\/\">Contact us today<\/a> if you\u2019d like to start a project and improve your company\u2019s digital presence or you looking for a <a href=\"https:\/\/www.wildfusions.com\/\">top digital marketing agency<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>When the mobile phone first hit the Nigerian market back in 2001, they were a symbol of status, prestige and influence. Only the rich could afford them. The famous Nokia 3310 retailed for tens of thousands of Naira, and a SIM (Subscriber Identity Module) card would have set you back thousands more. Fast forward to [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":7218,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[28,34],"tags":[],"class_list":["post-7210","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-marketing","category-old-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Africa\u2019s Wild Fusion Named Top Non-Profit SEO Company by Clutch<\/title>\n<meta name=\"description\" content=\"In light of our impact on the digital space, Wild Fusion has been named a top nonprofit partner for SEO companies, according to Clutch\u2019s 2019 report.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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